Computer Annex USA was founded in 1998 to be an innovative marketer of New and Refurbished computers, IT products and Services.
Computer Annex Corp is a respected provider of Computers, Information Technology Services and Solutions. We have a prime Retail/Service Facility at the heart of the City of Ontario, California. We have been serving Southern California business and residents for approximately 10 years. As a Value Added Reseller/Retailer, we provide technical solutions to business, ranging from designs/installations to support, maintenance and repairs
Our portfolio includes:
Network Design and Implementation and Support,
Scheduled Maintenance and Service Agreement Fulfillments,
Microsoft Exchange and Blackberry/Wireless E-mail Services, ,
Security-Surveillance by Internet Protocole, CC TV and CCD.
Excess/Obsolete Inventory Management and Distribution,
And Strategic Consulting
Core to our philosophy is delivering value; increasing efficiency and maximizing revenue flow to enable our customer, to be successful.
No job or purchase is too small or too large for us. From Ink-Supplies, Printer-Cleaning, Supplies of New/Used Computers, Servers, Computer- Repairs and Upgrade, I T related Equipments Repairs, to Service/Maintenance Agreement for your existing technology.
We invite you to experience the pride we take in delivering quality products and services; fair prices and honest answers.
We configure and build the most reliable NEW PC’s in the industry-bar none; from ordinary home PC, to Gamming PCs, from Professional Workstations to Enterprise Servers. Computer Annex Corp. is a Reputable OEM, Reseller and Broker of New and Refurbished computer and IT related Equipments. Our philosophy of recycling used computer and IT equipment goes beyond the base concept of most businesses. At CAUSA we believe that recycling otherwise unused and non functioning computer equipment is good for the environment, good for business, and most importantly, good for people. We distribute New and Refurbished computer and IT equipment both domestically and internationally to wholesalers, retailers, corporations, schools, government, and home end user customers. This distribution channel allows us to supply affordable top of the line business grade computer products for all levels of requirement. Now everyone can afford a computer and have access to the World Wide Web, e-mail, networking, and e-commerce anywhere in the world
DEPENDABLE SERVICE FOR A PRODUCTIVE WORK PLACE
The world of business has changed. Information Technology and the Internet are at the heart of this change. As more companies come to depend on this technology, their needs for service and support have grown. Most large corporations have hired full-time technicians, many have christened whole departments, just to manage and maintain the complicated computer systems that have become their backbone. Those smaller companies that cannot afford the luxury of in-house support often outsource their computer maintenance, incident-by-incident, a very costly and ineffective solution. By outsourcing, they lose many of the key benefits provided by in-house support. Computer Annex meets the needs of these smaller companies head-on, offering the same service and support found in the IT departments of large corporations, for a fraction of the cost.
I T Departments Versus Outsourcing
The IT departments of large corporations utilize a higher level of organization and efficiency than you find with most outsource companies. Their inventory, floor plans, documentation, and organization, as well as their familiarity with their own system, give them the tools to accomplish a great deal in a short period of time. Outsourcing, on the other hand, requires a technician to re-learn the system every time he visits. He doesn't have any information at his fingertips about your specific system. He also has no idea of what you are trying to accomplish in the long-term, knowing only of the problem at hand.
Why Computer Annex?
. Computer Annex was founded, designed, and developed around meeting the IT needs of companies like yours. Many of our main objectives are based on the inadequacies of outsourcing. Our technicians are prompt, and prepared to work. Requested information are sent and received within timeframe specified. You will NOT be constantly rescheduled. Our technicians posses great technical aptitude and knowledge, and we only hire technicians that have good communication skills, are able to communicate clearly even with those who are not technically minded. At Computer Annex, we want to make your E-experience pleasant and profitable.
How do we do it?
Computer Annex is based around the idea that if two full-time technicians can manage a 150-user network, it should only take one-tenth the resources to manage a 15-user network. However, this is only true if the same timesaving tools are available. It is only by giving your company, and our technicians, these tools, that we are able to provide you with this new solution to your companies technology needs.
Every company has different needs. . Computer Annex offers a variety of services, and every service plan is completely tailored to the needs of your company. Some of the core services offered by Computer Annex are:
• Budgeting
- The creation or modification of a budget, which will include our service and expected parts and upgrades. Computer Annex will work inside and manage this budget for you, whenever possible.
- • In-Depth Consultation
- A breakdown of your current level of technology, and the development of a growth plan, setting short and long term goals for the technology level of your company. This will be integrated into the budget and planned for in future service calls.
- • Scheduled Service Calls
- Scheduled service allows for preventative maintenance, a crucial need of ANY network. While on-site, our technicians will check system integrity, fix any new problems, verify successful backups, and more. This also allows time for user questions, which would not normally surface when a computer is broken. For example, teaching an employee to create word macros or excel formulas, solutions that will save your employees time and work, and allow higher efficiency.
- •Contingency Plans
- Contingency plans are designed to keep your downtime to a minimum and provide alternative methods of doing business in the event of unavoidable downtime. Computer Annex will make every attempt possible to minimize these losses and downtime.
- • Cable Test
- A fully documented cable test eliminates cabling as the cause for any future problems. Bad cabling can account for many network problems. We eliminate this possibility by testing and documenting each cable, repairing problems as they are found.
- • Preventative Maintenance
- Preventative maintenance will be automated where possible, but must be checked and monitored on a regular basis. Preventative maintenance is crucial to the reliability and efficiency of any computer. Our technicians on their scheduled service calls will perform preventative maintenance that cannot be automated.
- • Software and Network Inventory
- This is not a physical inventory, but rather an inventory of the configuration and setup of your network in it's best possible state. This allows a common reference point for all future work, showing technicians exactly what your needs and settings are.
- • Full Inventory
- A detailed inventory of all computer hardware (Including Processor Speed, RAM, Hard Drive Space, Asset Tag, NIC Card, and more) will be performed.
- • System Documentation and Storage Allocation
Includes procedures for verifying a successful backup was made, the allocation of On-Site storage, ensuring that all materials will be easily at hand.
SCHEDULED SERVICE PLANS:
Incident-by-Incident Service: $89/hr – network $79/hr - PC
2 hours a month (designed for 2-8 client networks) $165/mo ($82.50/hr)
4 hours a month (designed for 6-15 client networks) $310/mo ($77.50/hr)
6 hours a month (designed for 10-20 client networks) $435/mo ($72.50/hr)
8 hours a month (designed for 15-30 client networks) $560/mo ($70.00/hr)
12 hours a month (designed for 30-60 client networks) $780/mo ($65.00/hr)
16 hours a month (designed for 60-120 client networks) $1000/mo ($62.50/hr)
80 hours a month (designed for large networks) Call for Pricing
Procedure Checklist Items ---The Works---:
Software and Network Inventory - including documentation of network OS operating system's configuration and network settings
Preventative Maintenance - automation where possible
Cable Test - fully documented
Full Inventory - Hardware (Incl. Processor Speed, RAM, Hard Drive Space, Asset Tag, and NIC Card)
System Documentation and Storage Allocation - Includes procedures for verifying a successful backup was made, the allocation of On-Site storage, ensuring that all materials will be easily at hand.
Long-term plans are available for further hourly discount. Inquire for details
Call today to schedule an appointment or for more information!
(909) 933 3577: Info@computerannexusa.com
Visit our Website: www.computerannexusa.com
Keywords: computer: computer service:network: Point of Sale: laptops & Notebooks
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